Cookies Policy

Cookie Policy

1. WHAT IS A COOKIE?

Cookies are small files, which are stored on a user’s computer or mobile device when visiting a website. This allows the server to deliver a page tailored to a particular user.

Cookies also perform essential functions, like letting you navigate between pages efficiently, remembering your preferences and generally improving your browsing experience.

Further information on when cookies are used to collect personal information about you is set out below and in our Privacy Policy.

2. WHAT IS THE PURPOSE OF THIS POLICY?

This policy explains the ‘what’, ‘how’, and ‘why’ of the information we collect when you visit our website. It also explains the specific ways we use and disclose that information.

3. HOW DO WE COLLECT INFORMATION?

We only collect information about you if we have a reason to do so, for example, to provide our services, to communicate with you, or to make our services better. We collect information in two ways:

• if and when you provide information to us; and
• automatically through our website.

4. INFORMATION YOU PROVIDE TO US

We collect information that you provide to us as part of doing business. The amount and type of information depends on the context and how we use the information:

• Communications with us: you may provide us information when you contact us, such as your email address and phone number. Also, when you request a quote from us; we may require additional personal information to process the quotation.
• Billing information: if you purchase one of our services as either a business or as an individual, you may be required to provide additional information required for billing and banking, such as your name or business name, VAT registration number (if applicable), and contact information.

5. WHAT INFORMATION WE COLLECT AUTOMATICALLY

1. Cookies and tracking: We use cookies and similar tracking technologies on our website to analyse trends, administer the website, track users’ movements around the website, and gather demographic information about our user base as a whole and may also capture information such as their IP address, browser type, operating system, and sometimes screen resolution, language preferences, login status, and items in a shopping cart. Users can control the use of cookies at the individual browser level. For more information about our use of cookies and other tracking technologies, as well as how to opt out of the use of cookies, please refer to our section below.

6. HOW WE USE INFORMATION?

We use information about you as mentioned above and as follows:

• To provide our services to you: for billing purposes.
• To send you important notifications: for example, we may inform you of temporary or permanent changes to our services, products or services of interest and changes to our privacy policy.
• To communicate with you and provide customer support.
• To reiterate, the information provided by you is used solely for the purposes of conducting business and promoting meaningful and relevant services to you.

7. HOW CHAINBLOX USES COOKIES?

Cookies are used to make our website work and to improve efficiency. We categorize our cookies as follows:

• Strictly Necessary: Essential for moving around the website and using its features.
• Functionality: Used to remember choices you make (such as login status).
• Performance: Used to understand how visitors interact with the website.

Chainblox does not use Advertising-based cookies.

8. HOW TO CHANGE YOUR COOKIE SETTINGS

Upon your first visit to our Website, you will be presented with a cookie consent banner. You may choose to "Accept All" or "Reject Non-Essential" cookies.

• Consent Management: You can withdraw your consent for Performance and Functionality cookies at any time by clearing your cache and revisiting our banner.
• Browser Controls: Most web browsers allow control of cookies through browser settings. Please visit your browser developer’s website to change these.
• Google Analytics: To opt out of being tracked by Google Analytics across all websites, visit the Google Analytics Opt-out Browser Add-on. Our implementation of Google Analytics is configured to anonymize IP addresses to protect your privacy.